Terms of service

Welcome to Anavia.com. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase or using our services.

1. General Terms

1.1. By using Anavia.com, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
1.2. We reserve the right to update, modify, or replace any part of these Terms of Service at our discretion. It is your responsibility to check for updates periodically.

2. Orders & Payment

2.1. All orders placed on Anavia.com are subject to acceptance and availability.
2.2. We reserve the right to refuse or cancel any order at our discretion, including orders with incorrect pricing or stock issues.
2.3. Payment must be made in full at checkout. We accept major credit cards and other payment methods as listed on our site.

3. Shipping & Delivery

3.1. We strive to process and ship orders promptly, but shipping times may vary based on location and availability.
3.2. Anavia is not responsible for lost, stolen, or delayed shipments caused by third-party carriers.

4. Returns & Exchanges

4.1. Customers have 30 days from the date of receipt to return non-personalized jewelry in its original condition for a refund or exchange.
4.2. Personalized and engraved jewelry cannot be returned or exchanged.
4.3. Customers are responsible for return shipping fees unless the item is defective or incorrect.

5. Product Warranty & Disclaimer

5.1. We take pride in our quality, but we do not guarantee that products will be completely free of minor imperfections.
5.2. Anavia.com is not liable for damage caused by misuse, improper care, or normal wear and tear.

6. Intellectual Property

6.1. All content, including images, text, logos, and product designs on Anavia.com, is our property and may not be used, copied, or distributed without permission.

7. Limitation of Liability

7.1. Anavia is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.
7.2. We do not guarantee that our website will be error-free, uninterrupted, or secure at all times.

8. Governing Law

8.1. These Terms of Service are governed by and interpreted in accordance with the laws of CA, USA.
8.2. Any disputes arising from the use of Anavia.com will be resolved in the courts of Los Angeles.

9. Contact Information

For any questions regarding these Terms of Service, please contact us at:

📧 Email: support@anavia.com
📞 Phone: 888-727-7338

By using Anavia.com, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for shopping with us!